Privacy Policy
Privacy Policy Last updated: October 2025
Clark Craft Products (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This policy explains how we collect, use, and protect any personal information you provide when
using our website, booking workshops, or interacting with us.
1. Who We Are
Clark Craft Products is a UK-based craft supplies and creative services business offering craft materials, workshops, and community activities. Registered address: Clark Craft Products, Ramsbottom, Greater Manchester, UK Contact: contact@clarkcraft.co.uk
2. Information
We Collect We may collect and process the following types of personal data:
– Contact details — name, email, postal address, phone number
– Order and booking information — billing and delivery addresses, workshop bookings, purchase history
– Payment information — processed by trusted third-party providers (e.g. TicketSource, PayPal)
– Account information — if you create an account on our website
– Communication records — if you contact us by email, web form, or social media
– Website usage data — IP address, browser type, pages visited, collected via cookies and analytics tools.
3. Workshop Bookings via TicketSource
When booking a workshop through TicketSource, you will be redirected to their website. TicketSource acts as a separate data controller and handles your personal data according to their own Privacy Policy and GDPR compliance practices. We are not responsible for TicketSource’s GDPR compliance or data handling.
4. How We Use Your Information
We use your data to:
– Process and fulfil orders and workshop bookings
– Manage event and workshop attendance
– Provide customer support
– Send updates or newsletters (if opted in)
– Improve products, services, and website experience
– Comply with legal obligations
5. Lawful Basis for Processing
We process your data under:
– Contract (to provide goods/services)
– Consent (for marketing)
– Legal obligation (UK tax and business laws)
– Legitimate interests (business improvement)
6. How We Store and Protect Your Data
Your personal data is stored securely with restricted access. Online payments and bookings are processed using encrypted connections. Data is
retained only as long as necessary or required by law.
7. Sharing Your Information We may share information with:
– Service providers (couriers, payment processors, TicketSource, hosting, analytics)
– Regulatory authorities (if required by law) All partners are required to comply with UK GDPR.
8. Your Rights Under UK law, you can:
– Access your data
– Request correction or deletion
– Withdraw marketing consent
– Request restriction or object to processing
– Request data portability
Contact: contact@clarkcraft.co.uk
9. Cookies
We use cookies to improve your experience. You can manage or disable cookies in your browser settings. See our Cookie Policy at www.clarkcraft.co.uk/cookie-policy.
10. Links to Other Websites
We are not responsible for privacy practices of linked websites (e.g. TicketSource).
11. Changes to This Policy
We may update this policy. The latest version will be on our website. Clark Craft Products contact@clarkcraft.co.uk www.clarkcraft.co.uk